In this section we have provided answers to our most frequently asked questions.

For everyone

How do I mark a comment as abuse?

My name appears in the comment. Can you remove my comments or name?

I forgot my password. How do I get it back?

I don’t live in Jacksonville. How do I switch to another city?

Other questions?

For publishers

Can you add my website to Jacksonville City And Press?

How do I remove my website from Jacksonville City And Press?

Why does a photo appear in an article?

Q. How do I mark a comment as abuse?

Please let us know if a reader’s comment is obscene, abusive, threatening, unlawful, harassing, defamatory, profane or racially offensive by filling a contact form to describe the problem.

Q. My name appears in the comment. Can you remove my comments or name?

A. Our editorial and legal policy is that we do not remove comments from articles without a very serious reason.

This is because your comments are part of a public record. This is no different than if you are interviewed in a newspaper, or on TV or radio. Those media cannot take your quote off the printed page nor erase a tape on which they have recorded an interview.

We will, however, take a further look at the instructions or cautions on our site to determine if they should be reworded to reflect the fact that a comment, once posted, lives in perpetuity and is indexed by search engines.

Q. I forgot my password. How do I get it back?

A. You can request a new password here.

Q. I don’t live in Jacksonville. How do I switch to another city?

A. To change your city, please click here.

Q. Can you add my website to Jacksonville City And Press?

A. Jacksonville City And Press selects local websites that have RSS feeds and high-quality content. Please contact us with information about your website.

Q. How do I remove my website from Jacksonville City And Press?

A. Simply contact us, and we’ll take it off.

Q. Why does a photo appear in an article?

A. Jacksonville City And Press uses photos from Flickr.com to accompany certain articles. These photos are under Creative Commons Attribution 2.0 Generic license.

Jacksonville City And Press can’t match all articles with photos, due to the workload and the limited number of Flickr photos under Creative Commons Attribution 2.0 Generic license. Whether linking a photo to an article or not, Jacksonville City And Press doesn’t endorse any articles or opinions.

If you are the publisher of an article and want to remove the photo from your article, please contact us.

If you are the owner of a photo and want to remove it, please also contact us.

Other questions?

If you have any questions or requests, please contact us by form or email us at [email protected].